News Flash

Due Date Change:

• Payment due date has been changed from the 10^th to the 25^th of each month effective immediately.

Billing Changes:

• Current water and sewer quarterly billed customers will receive one more quarterly bill.
  • The bill will be for April, May and June usage.
  • This bill will be processed the first week of July.
  • The due date for this bill is July 25^th.
• Effective August 2020, water and sewer customers will be billed on a monthly basis.  
  • The first monthly bill will be for July usage.
  • This bill will be processed the first week of August.
  • The due date for this bill is August 25^th.
• Effective 2021 septic customers will be billed on a quarterly basis.

Customers using PSN for auto-pay may need to update their settings once the monthly billing starts.

If you have any questions, please call City Hall at 952-249-4600.  Information about the 2020 rate increase can be found on the City website:  http://www.ci.orono.mn.us/489/Rate-Increase-Explanation.