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Posted on: June 19, 2020

2020 Utility Bills - Billing & Due Date Changes

Water

Due Date Change:

  • Payment due date has been changed from the 10th to the 25th of each month effective immediately.

Billing Changes:

  • Current water and sewer quarterly billed customers will receive one more quarterly bill.
    • The bill will be for April, May and June usage.
    • This bill will be processed the first week of July.
    • The due date for this bill is July 25th.
  • Effective August 2020, water and sewer customers will be billed on a monthly basis.  
    • The first monthly bill will be for July usage.
    • This bill will be processed the first week of August.
    • The due date for this bill is August 25th.
  • Effective 2021 septic customers will be billed on a quarterly basis.

Customers using PSN for auto-pay may need to update their settings once the monthly billing starts.

If you have any questions, please call City Hall at 952-249-4600.  Information about the 2020 rate increase can be found on the City website:  http://www.ci.orono.mn.us/489/Rate-Increase-Explanation.

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