CitizenServe Web Portal

Citizenserve website

In order to provide more efficient service for residents wishing to apply for a permit, file a complaint, or make a land use application, the City has partnered with CitizenServe. After creating an account, you can file a complaint confidentially or submit your land use (Variance, Conditional Use Permit, Site Plan, etc.) applications, or rental license. 

As of Monday, April 30th, you can also apply for most of our building and zoning permits online, and also check on the status, and even request inspections. CitizenServe allows us to better serve you with consistent record keeping, complaint tracking, and reporting.